Dispatcher Mommy

The world of dispatching in itself is a life that not too many people know much about or even understand when it comes to the emotional and mental stress that we go through; add being a Mother to that and you have what I like to call ONE HELL OF A WOMAN. No I'm not "tooting my own horn" or bragging on myself, but I will say that dispatching has taught me some strengths and some skills that I never knew I had and they have helped me in the journey of being a Mother in areas of my life that I probably wouldn't have ever been prepared for otherwise. I started dispatching in 2010 and had my first child in 2014, so I'd say that these skills were well ingrained in me and had become deeply rooted into my lifestyle and everything that I do by then. In no way do I think that I have better parenting skills or expertise than any other Mom, but I do feel like everything happens for a reason and that I was blessed with this occupation because of my love for helping people, and ultimately now I feel like it was to make me a stronger person for this personal journey and this walk that I am on now.

The fact that I am able to do several things at once has gotten me ready for (what seems like) the million and one things that I am asked to do from my children daily. Having three toddlers pulling you into three different directions and feeling like you, literally, have to have eyes in the back of your head is an acquired skill. I'm having to be a problem solver daily, on my job and at home because the countless battles about toys, food, whose turn it is to potty and who is "Mommy's friend" at that moment is a guaranteed battle that I have to fight numerous times per day. It is so important when talking to people on 911 and when talking to my children, that I be that "voice of reason" and that "voice of calm" who comes along and solves whatever the issue at hand is. And without a doubt, being that loving and positive soul who is there to make even your worst days, just a little bit better by having the spirit of compassion and empathy is, by far, the most important skill that I could ever have. This skill gets you through life and helps you win a lot of battles, that are sometimes met with disgruntlement and negativity. No one, whether it be that patient who is having, what seems like to them, their worst day ever or whether it be your own child dealing with their own personal dilemma, wants to be met with a spirit of careless or cold-heartedness from someone who is always supposed to be there no matter what. That grateful "Thank you" from a caller and those huge loving hugs from my babies are the greatest reward that I could ever receive for everything that I do.